Return Policy
At IT Fabric Store, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to make things right.
Eligibility for Return & Exchange
Items can be returned or exchanged within 7 days of delivery.
Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
Sale, clearance, and customized items are non-returnable.
How to Request a Return or Exchange
Contact our customer care team within 7 days of receiving your order.
Provide your order number, product details, and reason for return/exchange.
Our team will guide you through the simple process.
Refunds
Refunds are issued after inspection of the returned item.
Refunds will be processed through the original payment method or as store credit, depending on your preference.
Shipping and handling charges are non-refundable.
Exchanges
Exchanges are subject to product availability.
If the requested item is not available, you may choose another product of the same value or request a refund/store credit.
Damaged or Wrong Item
If you receive a damaged or incorrect product, please contact us immediately with photos. We’ll prioritize resolving the issue at no extra cost to you.